Background

Fulfilldy is a leading LogTech fulfillment service provider offering contract-free, scale-independent inventory and logistics solutions for e-commerce businesses. With strategically located fulfillment hubs in Hong Kong, Singapore, and Vietnam, Fulfilldy serves clients across multiple countries, specializing in managing diverse product portfolios including health and beauty products.

Challenges

1. Lack of Inventory Visibility Real-time tracking of inventory across multiple sales channels proved difficult, risking overselling and stockouts.
2. Inefficient Inventory Management Managing stock receiving, storage, and picking was challenging, particularly with the diverse range of health and beauty products.
3. Operational Inefficiencies Slow order processing, frequent picking errors, shipping delays, and time-consuming communication with e-tailers hampered performance.
4. Limited Scalability Handling the rising volume of online orders from clients’ varied sales channels strained existing systems.
5. Integration Complexity Despite having a robust OMS offering seamless e-shop integrations and last-mile optimizations, connecting with various client systems presented integration challenges.

logi-Cloud’s Implementation

Implementing logi-Cloud’s SaaS Warehouse Management System (WMS), Fulfilldy achieved fully digitalized warehouse operations with real-time data sharing, response capabilities, and flexible API integration.

The WMS, compliant with GS1 standards, supports the use of GS1 barcodes for streamlined inventory management. Through seamless integration with Fulfilldy’s proprietary Order Management System (OMS), the real-time WMS was deployed across fulfillment hubs in Hong Kong, Singapore, and Vietnam.

This implementation enabled automatic collection and aggregation of real-time data from physical handling processes—spanning receiving, storage, picking, packing, and shipping—across multiple regions. The system provided unified visibility of inventory levels and order handling status across all fulfillment hubs.

With the transparency logi-Cloud brought, both Fulfilldy and its clients gained access to real-time data and thorough traceability for better decision-making. The system automatically detects exceptions such as damaged inventory or stock shortages and converts them into various notification formats for clients, enhancing responsiveness.

Feature / Function Highlights

1. Unified Inventory and Order Insights
2. Real-Time Visibility and Traceability
3. Detailed Cost Breakdown
4. Automated Exception Handling
5. Multi-region Operations Management
6. GS1 Barcode Compliance
7. Seamless API Integration

Fulfilldy now empowers its e-commerce seller clients with accurate inventory tracking, error-free order fulfillment, and timely, transparent information. This has revolutionized Fulfilldy’s operations, delivering substantial gains in efficiency, accuracy, and scalability for fast-growing e-tailers and demonstrating how logi-Cloud’s solution drives operational excellence in a competitive global market.

Contact Information

For Hong Kong:

• w: +852 6359 3236
• t: +852 3907 0967

For Singapore:

• m/w: +65 8782 4988

      inquiry@logi-Cloud.com
      inquiry@fulfilldy.com

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